Frequently asked questions
Q:

I’m new to the handpan, is Steel Mountain good for beginners?

A:

Absolutely!  Steel Mountain is good for anyone interested in the handpan, from beginners to seasoned professionals.  There will be workshops for all ability levels, and most will be appropriate for beginners. There will be handpans to play, buy, and maybe some to win!  The concerts, food, and jam sessions are enjoyed by everyone. Steel Mountain is a great place to rub elbows with the handpan community including players of all skill levels, builders, teachers, and others new to the handpan.  Come and join the community!

Q:

I don’t own a handpan.  Will there be any to play while I’m there?

A:

While Colorado Handpan Productions does not formally provide instruments for attendees to play, the community is very generous in sharing.  We actively encourage the sharing of instruments, and generally, it is one of the things that people enjoy most about handpan gatherings. You can expect many instruments to be available for you to explore and use for workshops or jams.

Q:

Will there be any instruments available for purchase?

A:

We typically have several handpan builders in attendance, and most bring instruments available for sale.  There are also usually several attendees looking to sell and/or trade their used handpans. Keep an eye on our Artists page as well as our Facebook group for attending builder announcements!

Q:

I’m not able to attend for the whole weekend, are day passes available?

A:

We now have day passes available on our Registration page!  Day Passes are for one day each, and include all the day's activities including food (breakfast, snacks, dinner), workshops, that day's concert, access to the main gathering cabin, opportunity to purchase handpans and other items directly from attending builders and other attendees, and access to play shared instruments.  Day passes do not include a tee shirt or raffle entry. If you are not able to join us for a whole day, we will have a public concert on Saturday night!  Please see our Sounds of Steel page for Saturday concert details.

Q:

What is the pet, emotional support animal, service animal policy?

A:

The YMCA of the Rockies does not allow pets or emotional support animals in any of the public buildings including our retreat cabin, lodges, and workshop and concert spaces.  Please honor this policy and do not bring your pet or emotional support animal. As required by law, ADA protected service dogs are welcome.

Q:

What airport should I fly in to?

A:

Denver International Airport (DEN) is the best choice and is about a 90-minute drive to the venue.

Q:

Is transportation provided?

A:

Colorado Handpan Productions/Steel Mountain will not be providing or organizing transportation to/from the venue.  You can coordinate a carpool with other attendees via our Facebook group and/or contact the YMCA (ymcarockies.org) for transportation options.  Once on-site, we will coordinate a volunteer shuttle to help folks get back and forth from the main gathering cabin and workshop/concert space. (It is about a 10-15 minute walk between the two buildings, or a few minute drive)

Q:

What elevation is the YMCA at?  Will I have problems breathing?

A:

YMCA of the Rockies is at about 8,010 feet above sea level.  The air is thin up here, but most people have no problems walking around and going about their normal routines.  However, some people do have trouble and may develop varying degrees of altitude sickness (see https://www.webmd.com/a-to-z-guides/altitude-sickness#1 for info).

Q:

Do I need to book my own lodging?

A:

No! We have reserved our own cabin space for the weekend so please do not book lodging independently through the YMCA! 

Q:

Are there private rooms available?

A:

Yes, we have private rooms available in the Central and East Side Lodges.  We do not have any private rooms available in the Main Cabin.  Private rooms are priced for one person occupancy.  If you would like to add occupants to your private room, you must purchase a "Private Room Additional Person" ticket for each additional person.

Q:

Is there a camping option?

A:

Unfortunately due to county land-use code the YMCA does not offer a camping option on their campus.  You are welcome to purchase an “Off-site Lodging” Steel Mountain ticket and find camping outside the YMCA campus, but be forewarned that the options available in Estes Park are expensive and tend to book well in advance.  Do your research! Beyond the expense, we recommend staying with us in the main Gathering cabin to be close to the action and an integral part of the community.

Q:

What are the differences between the Main Cabin, Central Lodges, and East Side Lodges?

A:

The Main Cabin, formally known as the Pattie Hyde Barclay reunion cabin, is a two-story 17 room cabin with large common area, dining area, kitchen, wrap-around decks, and campfire ring.  It is our main gathering space where all meals will be served and most of the gathering action will be held, except for most workshops and concerts.  The upper floor has 8 rooms, each with two queen beds, a floor mattress, and private bathroom with shower.  The ground floor has all the common areas, one bunk room with 4 bunk sets and two bathrooms with showers, and 8 rooms with one queen, one bunk set, a floor mattress, and a private bathroom with shower.  There is not an elevator to access the upper floor, so if you are unable to utilize stairs we will assign you a ground-floor room.  The Main Cabin will have only Steel Mountain attendees (plus one YMCA employee) staying in it.

The Central Lodges are large buildings with many rooms, each with two queen beds and a private bathroom with shower.  Steel Mountain will reserve rooms as needed, but will not have an entire building; there will be other YMCA guests in the building.  Private rooms in the Central Lodges will be just for you.  Shared rooms will be shared only with other Steel Mountain attendees, not other YMCA guests.  The Central Lodges are located in the central part of the YMCA campus, between our Main (Barclay) Cabin and the Hemple Auditorium where our workshops and concerts will be held.  It is an easy and fairly close walk to Hemple (about 5 minutes), but a longer and "off-road" walk to the Main Cabin (about 10 minutes).  It is also an easy drive between buildings.  Please check out the YMCA property map for visual reference (link here).

The East Side Lodges are large buildings with many rooms, each with one queen bed, two bunk sets, and a private bathroom with shower.  Steel Mountain will reserve rooms as needed, but will not have an entire building; there will be other YMCA guests in the building.  Private rooms in the East Side Lodges will be just for you.  Shared rooms will be shared only with other Steel Mountain attendees, not other YMCA guests.  The East Side Lodges are located on the east side of the YMCA campus, directly across a small ravine from our Main (Barclay) Cabin.  It is an "off-road" walk to the Main Cabin (about 10 minutes), and a paved walk (5-10 minutes) to the Hemple Auditorium where our workshops and concerts will be held.  It is also an easy drive between buildings.  Please check out the YMCA property map for visual reference (link here).

Q:

May I drink alcohol at the YMCA?

A:

You may bring and drink your own alcohol in and around the main gathering cabin and in lodge rooms.  However, the YMCA prohibits alcohol consumption in public areas of their campus. Also, rooms do not have refrigerators.  If you want your beer to be cold please bring your own cooler and ice (kitchen refrigerators will not be available for personal items).

Q:

I am vegetarian / vegan / gluten free, will there be food for me?

A:

Yes! We have a very talented team of caterers who are happy to accommodate any dietary restrictions. Make sure to specify any dietary needs in your online registration.

Q:

May I use the kitchen to prepare my own food?

A:

The kitchen is a very busy place throughout the gathering, and the refrigerators are full.  Kitchen access will not be available for you to prepare your own meals. If you have a medical need, please contact us and we will coordinate with the kitchen staff to accommodate.

Q:

What is your refund policy?

A:

Your registration is fully transferable, however no refunds will be provided.  If you are unable to join us after purchasing a ticket, please attempt to sell or give away your ticket (and let us know!).  You may also contact us to see if we have a waiting list of people we can sell your ticket to.

Still have questions?  Email us at:

steelmountaingathering@gmail.com

© 2019 Colorado Handpan Productions LLC

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